In the kingdom of the Internet, story is master over argument.
I have found that there seem to be two distinct members of the internet: open-minded and close-minded people. Close-minded people are often the ones leaving these comments and reviews, making a lot of statements, and are generally prideful and arrogant. The second group, the open-minded, rarely leave or read these reviews, ask a lot of questions, and tend to live a life of humility.
I think there's a place for that second group on the internet to grow and thrive.